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AT THE FOREFRONT
Defense Finance and Accounting Service (Cont’d)
myPay Tips & Tricks (Cont’d)
Things to avoid in creating your new password
For your own protection, please avoid passwords that use dictionary words in any language,
personal information (such as your name, birthday, driver's license or passport number),
sequences or repeated characters (such as Aa123Bb456Cc789#$), or adjacent letters on your
keyboard (like qwerty123456!@#).
Go slow!! Typos can add confusion, challenges
Whether you’re just creating your new password or entering it to gain access to myPay, slow
down! Make sure that you enter the letters, numbers and special characters correctly. Make sure
the letters are in the correct case (upper or lower). Some users have already experienced
difficulties when trying to enter the underscore (_) without using their Shift key, placing a hyphen (-
) instead. Hyphens are not valid characters in the new password criteria. And remember that the
plus (+) and equal (=) signs are on the same key…make sure you are selecting the correct one!
Use the on-screen keyboard (for computer users only)
Some myPay users have experienced problems entering special characters for their new
passwords. For instance, some have used a dash or hyphen (-) sign instead of the underscore (_)
sign.
Can't remember your new password? Do something about it!
Of course, the best way to protect your password is to have it memorized. But longer passwords,
differing upper- and lower-case letters, and numbers can make storing it your memory banks (you
know, the one located between your ears) a definite challenge.
Writing down your passwords on paper or typing them in a computer document can expose them
to potential theft. But if memorizing them isn’t a good option, remember to store them safely in a
lockbox or encrypting the document on your computer’s hard drive.
Password security, and the information that password protects, is your responsibility. Please, take
it seriously.
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