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igem news – yppc
TRANSFORMING

FYLD OPERATIONS

By Ben Croxford, SGN Senior Business Partner, Safety, Project scope
Health & Environment, and YPPC 2020 finalist A bit about me
Following a two-year gas apprenticeship
UTILITIES WORLDWIDE ARE Safety: simplify procedures and aid from the age of 16, I have risen through
under pressure from customers and hazard analysis the ranks, becoming SGN’s youngest
regulators to do more with less, while Visibility: facilitate oversight and ever manager. Since then, I have
maintaining a safe and reliable flow of deliver actionable insights developed leadership skills, becoming
energy. SGN has a proven track record Traceability: digital evidencing the Senior Business Partner responsible
of being a leader when it comes to capabilities for organisational culture strategies and
technological advancements within Collaboration: aid communication the company’s newly launched health
the industry – always in the spirit of and increase knowledge sharing and wellbeing initiative. On the back
collaboration and sharing. with others across seniority, of this success, I was hand-picked to
FYLD has been designed to discipline, and geography work collaboratively with BCGDV as the
revolutionise the safety and efficiency Alongside the reduction of: company’s newly promoted Productivity
of field teams, not just for utilities but Paperwork: digitise existing work and Lead and FYLD Product Manager,
any organisation with a field-based reporting processes driving delivery of this pioneering
workforce. FYLD’s key benefits tick Fines: enhance safety, evidencing and transformational change project.
every improvement box: communication
Productivity: reduce job time and Rework: improve first-time job Project set-up
increase utilisation effectiveness As SGN didn’t have the technical talent

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