Page 33 - CHI ST LUKES VINTAGE HOSPITAL PATIENT GUIDE
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After Hospital Care                               Assisted Living. These communities            and require specialized medical care with    AFTER HOSPITAL CARE & BILLING
                                                  are designed to provide assistance with       extended recovery times. The care needed
Before you are discharged,                        basic activities of daily living such as      in an LTAC often includes pulmonary,
make sure you understand                          bathing, grooming, and dressing. Some         wound, transitional or sub-acute care,
what comes next. If you need                      states also allow assisted living to offer    dialysis, IV antibiotic therapy, and pain
other care options after you                      medication assistance and/or reminders.       management.
leave—discuss this with your                      These communities offer a more home-like
healthcare team and be sure                       atmosphere.                                   Nursing Home. A nursing home provides
your support person is with you                                                                 personal and medical care for those
when you ask. Options after                         Rehabilitation Hospital                     patients who cannot be cared for at home.
your hospital stay may include:                                                                 Most nursing homes have nursing aides
                                                     Rehabilitation Hospitals offer             and skilled nurses on hand 24 hours a day.
Home Health. This covers a wide range                medical rehabilitation for patients        The staff provides medical care, as well as
of healthcare services that can be given             who have suffered traumatic injuries       physical, speech and occupational therapy.
in the home for an illness or injury:                or illnesses. Their goal is to restore
                                                     some or all of the patient’s physical,     Hospice. This care plan is for people
  •	 Personal care: including bathing,               sensory and mental capabilities that       whose life expectancy is six months or
     dressing and eating                             were lost due to injury, illness or        less, and involves palliative care (pain
                                                     disease. Speech, occupational and          and symptom relief) rather than ongoing
  •	 Healthcare: physical, speech		                  physical therapies are provided for        curative measures. Hospice typically
     & occupational therapy or skilled               patients who are medically stable          provides services, such as speech and
     nursing                                         and can tolerate at least 3 hours of       physical therapy, therapeutic massage,
                                                     therapy a day.                             dietary assistance, bathing and other
Independent Living. This usually refers                                                         personal care services, emotional, and
to apartments or communities designed             LTAC. LTAC stands for Long Term Acute         spiritual support and grief counseling for
for seniors over 55 who do not need               Care. It is a specialty-care hospital for     family members.
medical care or nursing staff. Amenities          patients that are seriously ill or injured
are offered, such as social activities, fitness,
meals, and housekeeping.

Online Bill Payment                               Billing & Financial                           Insurance
                                                  Information
24 Hours a Day, 7 Days a                                                                        If you give permission, the hospital will
Week                                              Hospital Bill                                 file a claim with your insurance company,
Pay your bills online quickly,                                                                  including Medicare, after your discharge.
easily and securely. Using the                    You will receive an itemized bill for         The insurance company may determine
CHI St. Luke’s Health online                      hospital services from CHI St. Luke’s         that you are responsible for some or the
bill pay center is a simple                       Health–The Vintage Hospital. Please           entire claim. CHI St. Luke’s Health–The
way to pay your hospital                          review the bill before you pay it. If you     Vintage Hospital will bill you for
bills and gives you access                        have questions regarding your bill, contact   any amounts not covered by
to your accounts at any                           a patient financial services account          your insurance.
time, day, or night. Just visit                   representative at 832-534-5110. This bill
StLukesVintage.com and click                      does NOT include professional services
Pay Your Bill. It’s that easy.                    provided by your physician.

FAQs                                              Physician Billing

Visit us online and check out                     Your physician, other physicians who
the FAQ section for general                       conducted tests or procedures and/or
questions. Still need help?                       consulting physicians chosen by your primary
Contact Patient Financial                         physician will bill you directly for their
Services at 713-400-5750                          professional services. Depending on your
or toll free at 888-400-5750                      insurance plan, you may be responsible
or email generalinformation@                      for paying these bills in addition to the
stlukeshealth.org.                                hospital bill. If you have questions
                                                  about a physician’s professional fees,
                                                  please contact the physician’s office
                                                  listed on the billing statement.

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