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Citizen Satisfaction Index System (CSIS) Project
Implementation
Program Objective s Specific Strategy of Location/ No. of Project Funding Collaborating
Project/Activity Implementation Site Clientele Implementer/ s Source Agencies
LGU This The Project Team Before the Delfin 150 ISU – DILG ISU, DILG,
Capacity project conducts the survey started, Albano; constituenconducts CSIS and LGU and LGU
Building: aims to survey together preliminary Tumauini; t s as implementati
Conduct of enhance with PA student activities were Santiago respondeno n
CSIS in communi field interviewers conducted such City; t s plus DILG –
various local ty which cover the as Echague; LGU facilitator/coo
government develop following activities:MOA Signing San officials r dinator
units ment Survey (data between ISU, Mateo; per LGU
towards gathering) DILG, and LGU Ilagan
the Data Processing Orientation with City;
improve Report Writing LGU Officials Cauayn
ment of Utilization composed of City;
local Conference where Mayor, Vice Ivana,
governm results are Mayor, SB, Dept Batanes
ent presented to LGU Heads, and Brgy
services. Officials Captains
Conduct of LGU provides
meeting for the BASELINE
preparation of DATA which
Citizens’ Priority served as a
Action Plan (Plan) –starting point
this serves as a for comparison
reference of the and analysis and
LGU in improving provided
its service delivery context on what
services were
currently
provided by the
LGU