Page 66 - Annual Report 2020
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of the first ten State Universities   lier in March. The DOST office in
            and Colleges (SUCs) in the country  Cagayan Valley is the first national
            to be ISO 9001:2015 Certified for     government agency in Region
            the period August 2017-Septem-        II accorded with the PQA award
            ber 2018.                             and the only government sector
                                                  awardee in the 17th PQA Cycle.
            Journey to PQA

                In addition to ISO Certifica-     Limelight to the 2020
            tion, as well as to further improve   Presidential Lingkod Bayan
            operational processes, ISU in 2020  Award
            has started its way toward the            Two of the University's top ex-   Our University
            Philippine Quality Award (PQA). It    ecs have been named as Regional
            is the country’s highest distinction  Awardees to the 2020 Presidential  Officials displays
                                                                                        exceptional or
            accorded to government and pri-       Lingkod Bayan Award: Universi-
                                                                                        extraordinary
            vate organizations in recognition     ty President Dr. Ricmar Aquino,
            of performance excellence, that       and Vice President for Research       contributions
            is equivalent to the prestigious      and Development, Extension and
            Malcolm Baldrige National Quality     Training (RDET) Dr. Orlando Bal-      resulting from an
                                                                                        idea or performance
            Program of the United States. The     derama.
                                                                                        that had significant
            PQA focuses on seven criteria cate-       The said award is one of the
            gories: (1) leadership; (2) strategic  three (3) award categories of the    impact on public
            planning; (3) customer focus; (4)     annually-conducted Search for
            measurement, analysis, knowledge  Outstanding Government Offi-              interest, security
                                                                                        and patrimony.
            management; (5) workforce focus;  cials and Employees of the Civil
            (6) process management; and (7)       Service Commission (CSC), which
            results.                              includes: Dangal ng Bayan, and the
                In October, the University        Civil Service Commission Pagasa
            officially launched its roadmap to    Award.
            PQA with the theme “ISU towards           The conferment of the awards
            PQA, Where Quality is our Prior-      is part of CSC's advocacy of pro-
            ity”. This sets forth preliminary     moting excellence and recognizing
            preparations including executive      as well as rewarding civil servants
            awareness to PQA, seminar on PQA  for outstanding performance,
            Framework, and PQA Application        contribution and achievements,
            Report writing.                       and/or consistent manifestation of
                DOST Region 02 committed to  exemplary ethical behavior in the
            assist the University in its PQA ap-  public service.
            plication after a MoA signing ear-




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