Page 123 - CROSS CULTURE
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You  can  further  facilitate  positive  interactions  within

                        your organization by modelling behaviours that result in great

                        experiences. As the boss, do you take a moment to ask how

                        your team's weekend was? Do you hold team meetings or one-
                        on-one consultations regularly, so that you may discover and

                        address any issues that your team is experiencing? People can

                        tell when someone cares and who takes the time to understand

                        team  members'  goals,  challenges,  and  interests,  which  may
                        help you facilitate positive interactions among your team.

                    5.  Training and Policies

                              Employees  might  look  at  a  negative  situation  and  feel

                        that there is nothing they can do to change how others act or

                        how  they  do  their  job.  Essentially,  employees  might  be
                        mistaken in thinking that you can't take a negative scenario

                        and transfer it into a positive interaction for everyone.

                              Start with developing positive policies that include rules

                        about    work     habits,   punctuality,    dress    code,    and

                        communication.  Set  policies  in  which  processes  must  be
                        followed because it helps keep things organized and flowing,

                        which enables positive momentum. Then, hold training about

                        communication,  inclusiveness,  and  team  building.  Training

                        should give people information to absorb, as it teaches them

                        the importance of good communication. But this process then
                        needs to step up as it transforms into everyday practice, with

                        role-playing and procedures for implementing these practices.





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