Page 123 - CROSS CULTURE
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You can further facilitate positive interactions within
your organization by modelling behaviours that result in great
experiences. As the boss, do you take a moment to ask how
your team's weekend was? Do you hold team meetings or one-
on-one consultations regularly, so that you may discover and
address any issues that your team is experiencing? People can
tell when someone cares and who takes the time to understand
team members' goals, challenges, and interests, which may
help you facilitate positive interactions among your team.
5. Training and Policies
Employees might look at a negative situation and feel
that there is nothing they can do to change how others act or
how they do their job. Essentially, employees might be
mistaken in thinking that you can't take a negative scenario
and transfer it into a positive interaction for everyone.
Start with developing positive policies that include rules
about work habits, punctuality, dress code, and
communication. Set policies in which processes must be
followed because it helps keep things organized and flowing,
which enables positive momentum. Then, hold training about
communication, inclusiveness, and team building. Training
should give people information to absorb, as it teaches them
the importance of good communication. But this process then
needs to step up as it transforms into everyday practice, with
role-playing and procedures for implementing these practices.
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