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2   The SPiCE Magazine • September 2019                                                                                                                                                                The SPiCE Magazine • September 2019  3










              TABLE OF CONTENTS










                                5     Technology Spread                                                                                              24    Notes from a Winner
                                      Message from the President & CEO                                                                                     How to Win

                                6     Forty-fied:                                                                                                    26    The Case for Website Accessibility
                                      How to Experience SPi Global at 40 Years
                                                                                                                                                     28    CX Transformation, Documentation
                                8     Four Decades of Innovation
                                                                                                                                                     30    Employee Engagement
                                10    Musings at MidPoint                                                                                                  Celebrating You

                                12    Plus/Minus 40                                                                                                  32    Technology Spread
                                      Making the Unexpected Happen                                                                                         Hop, Skip and a Ramp
                                                                                                                                                           A Hindawi JEO Rapid Ramp-up Story
                                14    Customer Centricity
                                      Transforming the Business Through                                                                              34    Saved by SPi Global’s Blood Donation Drive
                                      Process Excellence (PEX)
                                                                                                                                                     35    Beyond the Call of Duty
                                16    Tech ROCKS                                                                                                           Celebrating Awareness


                                18    Getting Radified                                                                                               36    Lifestyle, Culture and Tradition
                                      The Transitions Team: Keeping it smooth!                                                                             Celebrating Community


                                20    Empowering the women of Milagrosa                                                                              38    Leadership Development
                                                                                                                                                           Celebrating Growth
                                22    Beyond Infinity
                                      Updates on the Winning Projects of Infinity Awards                                                             40    Man on the Screen
                                                                                                                                                           Show me your World
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