Page 27 - SPiCE Magazine (January 2019)

The SPiCE Magazine • January 2019 27
Integrity
Rianne Bu Ragay Rocamora
Education – OhLinger: Team Leader
Rianne is a perfect example that indeed
anybody can be a hero. Even with just a
tenure of 2 years in SPi, she was nominated
to be one of the values heroes. According to
her she is empowered to do the things she
does in the workplace. Integrity is really part
of her system even before when she was
still a specialist. “I was assigned to a very big
project. I did my best. I pursued excellence.
I know I’m doing it for the company. I look
for tasks to do because every minute in the
workplace counts.” As a Team Leader, she
integrates the core values in her coaching
sessions with her team members. As per
Rianne “I want every employee to feel that
they are part of a significant process.”
Meritocracy
Christine Jessa Medina Coloso
Customer Service - Author Royalties
Support: Team Leader
Christine is a believer of coaching and
she always make sure that she recognizes
team members who are doing well. Accord-
ing to her, the way her parents raised her
has a lot of influence on how she is right
now. Her parents were disciplinarian and so
is she as a Team Leader. When asked about
what will make people stay, she said “it’s
not only salary that will make people stay,
it’s the positive working environment in the
office, the different activities that you can
attend and of course the passion you have
for the work you do.”
Accountability
Juvial Tulabing David
Customer Service – Journals: Customer Service Representative
Juvial shows us the true meaning of “you don’t need a title
to be a leader”. He acts as TL when the Team Leader is not
around. “I have special tasks that I need to do aside from my
regular daily work. I assign/allocate tasks to my colleagues.
I can feel their support and cooperation although I am not
their TL. I help my colleagues and work with them to ensure
we meet customer expectations.” He said he is a religious
person and his faith in God influences him a lot on how he
values his work. He believes that recognition can mean a lot
to people. “Recognize people’s achievements and value
employee’s contribution in the company”.
Malasakit
Cypres Mae Aranas Hernandez
Education – Pearson: Team Leader
Cypres loves problem solving. She likes to take on challenges
and she loves what she’s doing for the company. Malasakit
for her is to be able to take action and help solve problems.
“Teach them by doing. Words are not enough. You can show
people your belief system. Teach them through open
communication, mentoring, multiply what I know and what
I believe”. Even when she was still a specialist and new to the
company, she already did her best to contribute. “Given the
background of our team, everyone needs to help each other.
I did what I can do to help. I accepted it as a challenge. I took
the initiative to solve the problem.”
Respect
Lhorney Joy Cadavid Amper
CIS - Lexis Nexis Content Ops: Team Leader
LJ is thankful that people believe on the things she does.
According to her, there is a big difference between respect
and tolerance and that she is always firm when it comes to
correcting the mistakes of her team. Because she was a
working student, independent and away from her parents,
she learned to respect differences in people and adjust to
various personalities. Respect for her is very important. “As
a TL, you need to get to know your team members. Discover
their attitude towards work so that you can adjust and you
will know how to help them better.” When asked about how
she would usually respond to complaints from her team
members she said, “be thankful that we are employed and
we have work instead of complaining on so many things.
Other people are longing to have a job.”