Page 106 - Thailand Post Annual Report 2024

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Part 1
Overview of the Organization
Part 2
Business Trends
Part 3
Business Model
Part 4
Strategies and Resource Allocation
Step 1
Part 5
Risk
Part 6
Corporate Governance
Part 7
Operating Results
Part 8
Other Information
Human Rights Due-Diligence
In 2024, THP announced its human rights policies and practices, including an assessment of human rights risks and the existing internal controls. The results of the assessment revealed that the current internal controls are effective enough to manage the identified risks. Furthermore, in 2024, there were no unresolved human rights complaints.
However, THP continues to monitor human rights risks and regularly reviews the risk assessment.
Announcement of human rights policies and practices
Step 2
Assessment of impact and potential trends that may occur to the organization and all stakeholders across the entire value chain
Step 3
Monitoring and reporting on the implementation of practices and plans according to the specified timeframes
Step 4
Remediation and mitigation in case of incidents, with channels for receiving complaints and guidelines for mitigating the impact
Channels for Receiving Complaints and Suggestions
THP has established channels for receiving complaints and reporting violations for all stakeholders, prioritizing the safety of human rights advocates.
Channels for Receiving Complaints and Suggestions
THP Contact Center 1545
Thailand Post Co., Ltd. (Headquarters) 111 Chaeng Watthana Rd.,
Thung Song Hong Subdistrict
Lak Si District, Bangkok 10210-0299
postalcare@thailandpost.co.th
Complaint System for Employees
URL : http : //apps.thailandpost.com/auditcommittee/
Channels for Reporting Clues of Corruption
THP Contact Center 1545
URL : https : //rb.gy/gsonvv
Social media channels
Thailandpost.co.th @Thailandpost @Thailand_Post
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Thailand Post Company Limited