Page 76 - Thailand Post Annual Report 2024

Part 1
Overview of the Organization
Part 2
Business Trends
Part 3
Business Model
Part 4
Strategies and Resource Allocation
Part 5
Risk
Part 6
Corporate Governance
Part 7
Operating Results
Part 8
Other Information
Needs and Expectations of Stakeholders
Results of Implementation of the 2024 Stakeholder Engagement Building Plan
Engagement Model
Frequency
Responsible Line of Work
8. Annual 2024 Disciplinary Investigation and Civil Liability Training Plan
THP conducted training on disciplinary investigations and civil liability, with a participation rate of 94.34%.
Participation
Annually
9. Plan to consider consulting matters and inspect draft contracts
THP has considered consulting matters and inspected draft contracts, which will take no more than five days to consider, accounting for 92.83% of the total number of matters.
Participation
Annually
10. PlantoEvaluateCompetencytoAnalyzeCompetency Gaps for Personnel Development
THP evaluates competencies and identifies competency gaps to plan personnel development to support the company's plans.
Authorization
Annually
11. PlantoMonitorthePaymentCollectionofPostal Service Debtors via Money Transfer Channels
THP tracks collection of payments so that the financial statements accurately reflect the company's financial status.
Participation
Annually
12. Plantobuildknowledgeandunderstandingofcorrect tax practices for THP internal units
THP organized training courses related to tax practices for internal units, with an evaluation of participants' knowledge and understanding at 90.40%.
13. Plan to strengthen knowledge and understanding of officers on procurement of supply
THP organized a training course on operational guidelines and problem solving in procurement, with a total of 235 participants. The satisfaction level with the training was at the highest level (score 4.52).
Participation
Annually
Participation
Annually
14. PlantoCreateKnowledgeandUnderstandingof Benefits and Entitlements
THP creates awareness and understanding of employee benefits and entitlements by disseminating informational materials through various internal channels. The satisfaction evaluation result was 76%.
Participation
Monthly
Corporate
Efficiency Development
Corporate
Efficiency Development
Corporate
Efficiency Development
Corporate
Efficiency Development
Corporate
Efficiency Development
Corporate
Efficiency Development
Corporate
Efficiency Development
74 Thailand Post Company Limited