Page 78 - Thailand Post Annual Report 2024

Part 1
Overview of the Organization
Part 2
Business Trends
Part 3
Business Model
Part 4
Strategies and Resource Allocation
Part 5
Risk
Part 6
Corporate Governance
Part 7
Operating Results
Part 8
Other Information
Supervisory agencies
- Policy supervisory agencies
- Rule and regulation supervisory agencies
Stakeholder Group (Major Group)
Stakeholder Group (Minor group)
Needs and Expectations of Stakeholders
Results of Implementation of the 2024 Stakeholder Engagement Building Plan
Engagement Model
Frequency
Responsible Line of Work
• ITsystemdevelopment to enhance operational efficiency
• Buildingagoodimage to earn customers’ trust.
• Goodmanagement.
• Consistentlygood performance that allows competitiveness
• Governmentpolicy response.
• Completeness, consistency, accuracy and timeliness of information
Organizational level plans, 3 plans
1. Field trip to create understanding of THP business
THP organized a field trip to the area of Regional Postal Bureau, Region 7 to enhance understanding of THP business. This field trip generated 86.67 % awareness and understanding of THP business, and 98% satisfaction rate from the study visit.
Consultation
Annually
2. Plan to enhance THP Board’s Corporate Governance Efficiency for 2024
THP has developed and promoted the performance of the Board of Directors to increase efficiency in corporate governance.
Consultation
Annually
3. Plan to assess THP’s performance according to Integrity and Transparency Assessment (ITA)
THP is able to improve and develop its integrity and transparency processes to meet the standards. The evaluation result achieved a “Good” rating with a score of 91.70.
Consultation
Annually
Corporate
Efficiency Development/ Corporate Strategy
Corporate
Efficiency Development
Corporate Strategy
76 Thailand Post Company Limited