Page 81 - Thailand Post Annual Report 2024

Part 1
Overview of the Organization
Part 2
Business Trends
Part 3
Business Model
Part 4
Strategies and Resource Allocation
Part 5
Risk
Part 6
Corporate Governance
Part 7
Operating Results
Part 8
Other Information
Stakeholder Group (Major Group)
Stakeholder Group (Minor group)
Sellers of goods/ services
- Sellers/ Contractors/ Entrepreneurs - IT service provider
- Transport Service Providers
Marketing & Business
Corporate Strategy
Marketing & Business
Corporate
Efficiency Development
Needs and Expectations of Stakeholders
Results of Implementation of the 2024 Stakeholder Engagement Building Plan
Plan for collaboration between THP and international transport service providers to improve the efficiency of international transport
THP can organized a meeting with international transport service providers to improve the transport quality to meet established service standards.
Engagement Model
Frequency
Responsible Line of Work
• Developmentof products and services that respond to customer needs and behavior.
• Goodmanagement.
• Beingableto compete with THP’s competitors.
• Goodrapportand coordination with stakeholders.
• ITsystemsupporting joint operations.
• Transparency, Compliance with laws, rules and regulations, with verifiable information.
• Contractual compliance.
• Proposalofnew methods/ technologies to improve products or processes.
• Adjustingthe management system to be flexible.
• Accuracy,reliability and quickness of THP’s information.
Organizational level plans, 1 plan
Consultation
Annually
Line of Work/ Office level plans, 3 plans
1. Plan for Managing Relationships with Vendors of Goods/ Services
THP strengthens its relationship with vendors to ensure timely and efficient delivery of goods and services as per the agreed terms.
Consultation
Annually
2. Plan to Monitor Research Surveys
THP monitors the operations of contractors to ensure that they submit the results of research surveys within the established timelines.
Consultation
Annually
3. Plan to Enhance Knowledge of Construction Procurement with Contractors
THP educates employees on the management of construction projects and the correct conduction of procurement in compliance with regulations and procedures. This ensures timely, transparent, fair, and efficient procurement of workspaces, fostering a culture of integrity and honesty in operations.
Participation
Annually
Annual Report 2024 79