Page 35 - Guilford County ROD Process Reengineering

Appendix B.1: Recording:

Recording Subprocess

All documents received through mail, in-person, and by email follow the same process. The

document is inspected for recording requirements and standards (A01). If the document is

deemed acceptable by the ROD staff, the document is recorded (A02). If the document is not

acceptable, the ROD staff will reject the request (A02a). The Reject Letter details the reasons the

ROD office cannot process the customer request. Two (2) copies of the Reject Letter are printed:

one to send to the customer and one for the ROD correspondence. Once the document has been
DRAFT
accepted, the document is scanned into the BIS system for recording (A03). The ROD Records

personnel will edit the document image for quality (A04). The document is released by the ROD

staff via pickup or the document is mailed (A05). Microfilm images are then received and

checked for quality (A06) and the microfilm is placed on the floor for the public (A07). The

images are then sent to Wake County for preservation (A08).

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