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LOVE COFFEE AND INSPIRING
A POSITIVE CHANGE
IN THE WORLD?
Let us give you the opportunity
to be part of something
bigger than yourself.
WE’RE HIRING
It is time for you #tobeapartner.
Apply today!
Send your motivation, CV and other
relevant documents to:
employment@arubarenaissance.com
We are currently looking for engaging and enthusiastic individuals to fill our
Shift Supervisor
roles at Starbucks Paseo Herencia and Starbucks Marketplace.
Some responsibilities:
Connecting with customers to build relationships and seeking to exceed their expectations; Applying problem solving
skills to effectively address Partner, Customer and Business challenges; Upholding quality standards and actively coaching
others to deliver high-quality, handcrafted coffee beverages and food; Teaching and coaching team on the Customer
Service Vision and behaviors: Anticipate, Connect, Personalize and Own ; Supporting the team when products,
promotions or work is new; Embracing diversity and welcoming and learning from people with different backgrounds
and perspectives; Identifying and acting on opportunities to enhance your and others’ performance; Follows store
operating policies, procedures and standards, including cash register/management practices as well as store safety and
security, and ensures the safety of all other partners during each shift.
Summary of Experience:
• Customer service experience in a retail or restaurant environment— min. 1 year
• Experience in a role that requires constant interacting with and fulfilling the requests of customers—min. 1 year
• Delegating tasks to other employees or coordinating the tasks of two (2) or more employees—min. 1 year
Required Knowledge, Skills and Abilities
• Ability to direct the work of others
• Ability to learn quickly and work as part of a team
• Effective oral communication skills in English, Spanish and Papiamento
• Knowledge of the retail environment
• Strong interpersonal skills
Education:
College degree (MBO)
