Page 6 - FCEA Proposal For Airport VIP Concierge Service Concession 2022

We as First Class Aruba has proven during these last 6 years of experience that for us the Human Capital
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remains the most important aspect of our core focus with our customers. We receive them with a warm
welcome, letting them feel secured, at home, total taken care off with a unique experience at their arrival
and so at their departure leaving with a memorable goodbye and this will be for each individual different
and special with a total happy feeling to return soon to our Happy Island Aruba.

The structure and content of our proposal report is written according to the RFP document proposal
requirements provided by AAA. First Class Experience Aruba will further be referred in this proposal as
FCEA.

Hoping to have informed you accordingly, I remain.

Sincerely yours,

Xiomara M. Paskel - de Cuba

1 Guest, Vendors & third-party partners referrals are shown in APPENDIX

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