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LOCALWednesday 7 October 2015
De Palm Tours earns MLT Vacations 2015 Quality Assurance Award
ORANJESTAD - De Palm apolis, MN this October. you do for our mutual cus- preceding 6 months. makes for a winning team.”
Tours again received the MLT Vacations, a leading tomers.” Mary Hirschfelt, who man- Out of the more than 4,000
MLT Vacations Quality As- provider of vacation pack- The Quality Assurance ages the daily operations hotel, destination manage-
surance Award presented ages in the U.S., recently Award recognizes quali- of MLT Vacations account ment companies and car
at MLT University in Minne- announced the winners fying hotels, destination did a remarkable job main- rental partners offered by
during their annual travel management companies taining this level of service MLT Vacations globally, an
agency educational and and rental car agencies throughout the entire year elite group of 207 hotels, 19
networking event. in Europe, Mexico, the Ca- and the past years”, said destination management
“You are the best of the ribbean, Latin America,
best and we are proud of and the United States. For
our partnership with you,” the 2015 award, data was
MLT Vacations President gathered from hundreds
John Caldwell told honor- of thousands of customers
ees during the event. “Your who traveled with MLT Va-
passion for hospitality and cations. The annual Quality
your commitment to de- Assurance Award is earned
livering the highest levels by partners that achieve a
of customer service are 99% customer satisfaction
unmatched in the industry index and product delivery
and are evident in all that performance during the
Warren Stanley GM of De companies and 3 car rent-
Palm. “Her years of experi- al companies earned MLT
ence and expertise along Vacations’ Quality Assur-
with Stephanie Koole’s ance Award designation
handling of these accounts for 2015.q