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2004 - 2007 Bradford & Bingley International, Isle of Man
Position - Head of Operations
Reporting to Managing Director
Member of the senior management team
Leader of strategic planning team
Member of the company Crisis Management Team (Disaster Recovery, Business
Continuity)
Chair of the Development Management Group (responsible for projects, capital spend
etc)
Company four-eyes appointed by IoM Financial Supervision Commission
Third-party relationship manager.
Responsible for:
Support to the business development team
Finance (reporting: group and regulatory, M.I., operations: payments, reconciliations
etc)
Financial planning and budgeting, cashflow projections, stress-testing
Project governance
Third party relationships
I.T. (operations and development)
Facilities (premises, suppliers etc)
H.R., training and career development
Customer service improvements, process reviews
20 staff including 4 managers
2001 - 2003 Clerical Medical International, Isle of Man
Position - I.T. Resourcing & Career Manager
Reporting to Head of I.T.
Responsible for project support resourcing, I.T. development staff line management and
career development provision and Facilities (over 40 staff)
Position - Financial Operations Manager
Reporting to Head of Finance
Responsible for operational side of Finance - in particular, project management of the
clearance of significant outstanding reconciliation items - Treasury function, Management
Information (over 20 staff)

