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B.             Patient Handover









                     Getting Started

               Below are two examples of healthcare providers coordinating a patient’s condition. Watch the two videos
               and decide which is an effective communication and which is an ineffective one.
               Share your reasons!


                                               Effective Communication?







                                          Video 1                     Video 2




                      Reading

                 Introduction to ISBAR



               a.
                   Learn about the framework of ISBAR by reading the following article and completing the poster

                   with the correct information.
                                                          ISBAR

                       The ISBAR framework represents a standardized approach to communication that can be used in
               any  situation.  The  ISBAR  communication  tool  can  help  to  facilitate  effective  communication  among
               members of the interprofessional healthcare team when communicating information about a patient or
               during handover.

                    The framework comes from SBAR and originated in the US Navy for use in nuclear submarines and the
               airline  industry.  It  is  initially  used  in  those  two  areas  because  it  assists  in  the  transfer  of  important


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