Page 31 - English for Executive Administrative Assistant
P. 31

Language Focus

               1.  Insisting/ making stronger demands                ▪  We would very much like to work with
                   ▪  What we need is a strong guarantee of …            you to …
                   ▪  We would have to insist that …
                   ▪  I’m afraid this is not negotiable.          5.  Stating objection
                   ▪  I’m afraid this isn’t something we can         ▪  I understand where you're coming from;
                      discuss.                                           however, ...
                   ▪  This cannot be part of our negotiations        ▪  I'm prepared to compromise, but...
                      today.                                         ▪  The way I look at it.../ The way I see
                   ▪  I believe there should be any other way            things...
                      to resolve the issue than this.                ▪  If you look at it from my point of view...
                                                                     ▪  I'm afraid I had something different in
               2.  Urging/ making normal demands                         mind.
                   ▪  … would have to be …                           ▪  That's not exactly how I look at it.
                   ▪  We’d have to expect a promise of …             ▪  I'm afraid that doesn't work for me.
                   ▪  We expect some of that to be …
                   ▪  Our expectation is something in the         6.  Wrapping up
                       region of …                                   ▪  If you are prepared to meet our
                   ▪  We would like to propose …                         proposals, we would be happy to get all
                   ▪  … will have to depend on …                         the documents ready.
                                                                     ▪  In case of further discussion, please feel
               3.  Justifying/ providing reasons                         free to set another agenda.
                   ▪  We are very worried about …                    ▪  If all is set, it is best to wrap things up
                   ▪  … would go some way towards …                      right away.
                   ▪  So, we need to …. otherwise, …                 ▪  If we have met an agreement,
                   ▪  We have conducted research which               ▪  We are looking forward to hearing your
                       shows that …                                      positive feedback.
                   ▪  We have a global policy of …                   ▪  It sounds like we've found some
                   ▪  Our priority has got to be …                       common ground.
                                                                     ▪  I'm willing to leave things there if you
               4.  Showing flexibility                                   are.
                   ▪  We’re prepared to accept …                     ▪  I'm willing to work with that.
                   ▪  If you are prepared to … we will be            ▪  I'd like to stop and think about this for a
                       happy to …                                        little while.
                   ▪  Of course, we will do all we can to help       ▪  You've given me a lot to think
                       to …                                              about/consider.
                   ▪  That said, we do appreciate that …             ▪  Would you be willing to sign a contract
                   ▪  We accept we will need to pay more …               right now?
                   ▪  We can discuss this separately.






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