Page 59 - English for Executive Administrative Assistant

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C. Speaking

Asking and Telling about Strengths and Skills

To Whom It May Concern

It is with great pleasure that I write this recommendation letter for Erica Grudi. I have been Erica’s

immediate supervisor for the last five years.

Erica has been absolute joy to work with. She is very pleasant and courteous to our customers. Erica
demonstrate the character and qualities that you look for in an employee. She is very punctual and
always finishes her tasks without constant supervision. She has shown exellence in her product

knowledge and customer service skills.
Erica has become part of a family at Yorktown Pools and she will be greatly missed when she follows her

aspirations.

Sincerely

Randy King

Retail Manager

Read the letter and answer the questions below.

1. What type of letter is it?
2. What qualities does Erica have as an employee?
3. Why does the writer mention strengths and skills of Erica?

1
Work in pair. Take turn asking and telling about skills.
In writing a recommendation letter, we have to include or mention the applicant's strengths to convince
the employer to hire the applicant. Find a partner, and ask them several questions below in order to know
her/his skills and positive traits. You may add some questions related to the information you want to include
in your recommendation letter.

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English for Executive Administrative Assistant