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communication of strategy so that   By verifying the forecast against
          employees can effectively deliver on it. A
          recent AICPA & CIMA report, Reimagining   actual performance, credibility is
          Performance Management, indicated that
          95% of employees do not understand their   built in the quality of the forecast.
          organisation’s strategy.

          Longer-term forecasting
          The forecast should be prepared to cover
          all the periods to the point after which
          using an industry-based growth-in-
          perpetuity rate is judged to be appropriate;   Variation on Argyris and Schön’s double-loop learning model
          for most organisations the common range
          is five to ten years. After that period,
          a terminal or continuing value calculation                  Take actions
          should be completed to reflect the                Resource
          ongoing value-creation potential of the   Operational health     Track
                                              Backward looking.
                                            •
          business (see the sidebar, “Terminal or   •  Tends to be produced more   Set   results
                                                                     Analyse
          Continuing Value”).               •  frequently.   targets  variances
                                              Aims to improve control.
            The terminal value may be based on the                  to forecast
          normalised earnings, WACC (weighted                Develop
          average cost of capital), and an industry          forecast   Assess
          growth rate to derive a terminal value of                  consequences
          the business by utilising McKinsey and                                            Strategic health
          Co’s “value driver formula” referred to in               Develop and     Develop   •  Forward looking.
          the first article in the February FM.                   communicate      strategic   •  Needs: Shared vision and
                                                                                               •
            Having developed the forecast, the net                   strategic     capital        strategic intent.
                                                                                   management
          present values of future financial                         themes        map         •  Limited set of leading
                                                                                                  indicators.
          transactions and balances should be                         Understand               •  Enabling process to
                                                                                                  ensure decision-taking
          calculated by discounting at the company’s                   governing                  and action occur.
          WACC and hence create a DCF valuation.                       variables            •  Aims to improve strategic
                                                                                              leadership.
            This approach creates a justified
          valuation with target values on underlying   Variation on Argyris and Schön’s double-loop learning model
          drivers that need to be met to deliver the
          specified value.
                                           of the integrated forecast model provides   strategic change. Double-loop learning
          Learning feedback loops          valuable learning in two areas. Firstly,   helps ensure this becomes an ongoing,
          The development and ongoing utilisation   variance analysis provides insight into   continuous process.
                                           performance issues and adjustments to   Improved business value is achievable
                                           forecasting methodology, ensuring the   through the development and effective use
           Terminal or                     operational health of the business.   of informative forecasting processes.
           continuing value                Secondly, the resulting insights can be fed   Organisations that have started developing
                                           into organisational strategy.
                                                                             in-house expertise will already be
                                             This approach facilitates finance   benefiting from the insights gained,
           The terminal value or continuing value   partnering with the business to manage   invariably gaining advantage at their
           is the present value of the free cash   both its operational and strategic health   competitors’ cost.   ■
           flows after the point where any explicit   and value in an aligned manner.
           forecast ends and can represent a   This two-level review was described by
           significant proportion of a company’s   Argyris and Schön as double-loop learning
           overall value. This is not      (see the chart “Variation on Argyris and   Paul Ashworth, FCMA, CGMA, is a
           unreasonable, as it can reflect   Schön’s Double-Loop Learning Model”).   Jersey, British Isles-based practising
           improved cash flows from higher-  Through the integration of the    management accountant providing
           than-normal return on investments in   management of strategic health, this   strategic insight and enabling business
           the near term. An explicit forecast   highlights that intellectual capital is a   intelligence systems in financial and
           should be prepared for the period   critical resource to be invested in, not a   business services, and public-sector
           until the company is expected to reach   cost to be reduced.        organisations. To comment on this
           an equilibrium state, which is likely to   In the rapidly evolving digital world,   article or to suggest an idea for
           be in line with average industry   sustainable business advantage can be   another article, contact Drew Adamek
           performance.                    achieved and maintained through the   at Andrew.Adamek@aicpa-cima.com.
                                           monitoring of real-time data to inform

          12  I  FM MAGAZINE  I  April 2022
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