Page 101 - IRS Plan
P. 101

Initiative  4.5  Maximize data utility







          The IRS will improve the storage and management of data to support improved taxpayer services
          and enforcement


          Where we are heading                                  Key projects

          The IRS’s data is not uniformly accessible in an      1. Make appropriate data available and
          organized, digital format. Data is stored across a       accessible to users. Make data from legacy
          range of legacy systems, and most taxpayer-facing        and modernized systems—including mission
          staff have limited access to data sources. To bring      and support data—digitally available and readily
          data together that is now distributed across legacy      accessible to approved users as necessary
          systems, we will need to upgrade our foundational        and appropriate to deliver effective tax
          enterprise capabilities such as data standards,          administration and a high-quality taxpayer
          metadata standards and data stewardship.                 experience.
          This unified approach to data management              2. Develop a process for proactively
          will not only facilitate quality control and data        identifying gaps in data. Continually evaluate
          organization but will also strengthen data security.
                                                                   the completeness and accuracy of the data the
                                                                   IRS collects and generates to identify any gaps
          We will organize and improve the availability
          and completeness of high-quality and timely              affecting key use cases of the IRS mission.
          data to support access for appropriate purposes,      3. Develop a process to regularly evaluate
          including operational needs, analytics, business         opportunities to leverage external data.
          intelligence reporting, and research. To achieve         Develop a governance process for
          this, we will identify which data are needed for         appropriately using external and commercial
          business purposes, ingest the right data in timely       data sets to improve tax administration.
          ways, ensure that it is complete and accurate,        4. Establish comprehensive data platforms.
          and put mechanisms in place to allow appropriate         Create enterprise-wide platforms and
          access to data while protecting taxpayer privacy.        supporting tools to efficiently bring together
          We also need the infrastructure to allow                 data, improve organization and streamline
          the dissemination of data to support IRS                 dissemination.
          operations across the enterprise while
          preserving data security and taxpayer privacy.        5. Reinforce enterprise-wide data governance.
                                                                   Transform data governance at the enterprise
                                                                   level to facilitate effective application of data
          What success would look like                             to mission goals. Create enterprise data and
                                                                   meta-data standards. Create an enterprise-
          Success for this initiative would include having         wide data catalog and taxonomy. Implement
          high-quality, complete data for strategic decision-      an enterprise-level data stewardship program.
          making. Data would be available for analytics to         Develop policies to ensure that all data access
          help clarify taxpayer needs, better identify             complies with privacy and security standards.
          emerging compliance issues, increase operational
          effectiveness and innovation, and ensure fair and     Milestones
          equitable treatment of taxpayers. IRS employees
          would be able to access appropriate data in a
          usable format to fulfill their responsibilities and       1    FY 2023
          serve taxpayers. Enterprise data platforms would               Process created for establishing
          expand taxpayers’ access to their own data.                    enterprise data and meta-data standards




      94  IRS IRA Strategic Operating Plan
          Part II: Objectives and Initiatives
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