Page 104 - IRS Plan

Part III
Part I Part II Obj 1 Obj 2 Obj 3 Obj 4 Obj 5 Part IV Part V

FY 2024
2 Methodology developed and tested
for applying information-reporting to
enable the expansion of at-filing checks

FY 2024
3 Customer experience analytics improved
to identify taxpayers’ pain points

FY 2025
4 Comprehensive, coordinated case-
selection methods researched and tested

FY 2026
5 Risk-analytics capability developed
and tested to direct cases to the
most effective treatment options

Key dependencies

4.6 depends on projects in initiatives:
4.1, 4.2, 4.3, 4.5
Initiatives dependent on projects in 4.6:
1.1, 1.3, 1.4, 1.6, 1.8-1.12, 2.1-2.3, 2.5-2.7,
3.1-3.7, 5.8

IRS IRA Strategic Operating Plan 97
Part II: Objectives and Initiatives