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STARTER KIT | Accounts Receivable Clerk

POSITION CHARTER

POSITION CHARTER ACCOUNTS RECEIVABLE CLERK

A. Job Title Accounts Receivable Clerk
B. Place of Work
Provides financial, clerical and administrative services to ensure
C. Scope & General Purpose efficient, timely and accurate payment of accounts under his or her
control.
D. Responsible to: Accounting Manager
E. Responsible for: Recording of daily sales transactions
F. Liaises with: All Accounting Staff, other Department Heads
G. Limits of authority: As set by the Accounting Manager
H. Reporting date:

I. Duties & Responsibilities:

1. Records daily transactions for Sales, Receivables and Collections.
2. Maintains up-to-date billing system.
3. Makes follow up, collection and allocation of payments.
4. Carries out billing, collection and reporting activities according to specific deadlines.
5. Prepares monthly Bank Reconciliation Statements and reconciliation of accounts.
6. Monitors customer account details for non-payments, delayed payments and other irregularities.
7. Maintains accounts receivable of customer’s files.
8. Follows established procedures for processing receipts, cash etc.
9. Investigates and resolves customer queries in a courteously manner.
10. Processes adjustments as approved by the Department Head.
11. Organizes a recovery system and initiates collection efforts.
12. Communicates with customers via phone, email, mail or personal in a genial manner adhering to hotel’s
standards.
13. Ensures that hotel will remain good clients despite of debtors.

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