Page 39 - STARTER KIT ACCOUNTS RECEIVABLE CLERK 2017v

STARTER KIT | Accounts Receivable Clerk

3. Print the billing statement and attach supporting
documents.

4. Have the billing statement verified and approved by
the A and A Supervisor/Mgr.

5. Forward to Billing/Clerk collector all verified and
approved billing statement for delivery.

Task 4: Receive all Letters of Authority and Event Sheet.
STEP(s) STANDARD(s)

1. Note or acknowledge receipt of event sheet or if Receipt of documents are noted and recorded.
Letter of Authority, refer to Audited City Ledger
prepared by Income Auditor.

2. Inform all staff concerned if the above documents
are not complete.

Task 5: Handle /answering queries of clients with regard to billings/SOA.
STEP(s) STANDARD(s)

1. Make sure appropriate documents are at hand No incidence of error in providing information to clients.
when clients raise queries.

2. Apply necessary courtesy when attending to clients
inquiries.

Task 6: Submitting accurate Accounts Receivable Performance Report every 6 of the following
th
month.
STEP(s) STANDARD(s)

1. Compute for monthly A/R performance indicating No incidence of error in the submitted accounts receivable.
percentage of overdue accounts; number of days
sale and receivable turnover.

2. Analyze results gathered and recommend action
plans.

3. Print the report and submit to Accounting and
Administration Manager. To identify which accounts
are due for follow-up.

4. Call clients to remind them of their outstanding
accounts.

5. Personally visit clients to inquire possible problems
encountered while processing the account.

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