Page 39 - Tech handbook 2019 rev 6 whyperlinks

An Internal Process audit is an independent examination of past work performace(s) to
assess NES-WES compliance with specifications, standards, customer requirements, or other
criteria. Internal Process audits are used to verify that the product or parts were evaluated before
it was delivered to the customer, that the Field Service provided was evaluated against applicable
standards, procedures, or other requirements, that deviations are identified, documented, and
tracked to closure, and to verify corrections.

The Quality Team will perform the following activities when conducting an audit:

• Define the scope and purpose of the audit
• Adhere to audit processes, procedures, and checklists per the NES-WES Quality
Framework
• Amend procedures and processes as is warranted by tasking
• Examine evidence of implementation and controls
• Interview personnel to learn the status and implementations of the processes and
the status of the products
• Discuss findings with the technical staff and task leader

• Prepare and submit an audit report to project management, technical staff, senior
management, sales engineers and other relevant stakeholders
• Escalate unresolved deviations to senior management for resolution

5.5. Audit Procedures

A typical audit would include the following steps:

• Clearly understand and adhere to the audit scope
• Define areas to be reviewed.
• Define review criteria.
• Understand the tasking, work products, and processes.
• Conduct the planned meetings, interviews, demonstrations, etc.

• Review the preliminary findings internally with the audit team.
• Verify and classify findings from the audit.
• Validate audit findings with the audit recipient.
• Prepare the audit report.
• Provide recommendations on request only.
• Follow-up on corrective action/process improvement.
• Periodically review and improve the audit process, as needed.

9 December 12, 2019