Page 412 - Tech handbook 2019 rev 6 whyperlinks
P. 412
12/5/2019
What are we doing and why?
• Support/enable growth and profitability.
• Create an outstanding customer experience:
• “Ease of Doing Business”
• Ability to adapt to customer’s evolving needs/requirements.
• Proactive and consistent experience.
• Information.
• Allowing customer’s to interact with NESWES resources in the manner that fits their business needs.
• Increase operational effectiveness:
• Accuracy.
• Timeliness.
• Efficiency.
• Modern Technology
• Cloud - Flexible, scalable, secure.
• technical capabilities.
• First step in enterprise digital transformation.
• Competitive advantage!
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