Page 10 - Palms-Australia-Annual-Report-2019

| Annual Report 18/19

COMMUNITY In 2018/19, the community engagement team

delivered several initiatives to strengthen
ENGAGEMENT engagement with existing supporters and

grow awareness of Palms Australia in key

REPORT event, ‘Meet and Greets’, that has enabled the
markets. We launched a new recruitment

organisation to reach regional communities.

We have conducted a nation-wide

recruitment and awareness campaign in

Catholic schools. This campaign included a

promotional mail-out and a market research

Rachel Donovan survey which helps us better understand

those working in our most requested
Cassandra Falson profession.

Kevin Wilson Online application forms offer enquirers

easier ways to further their applications and
Robert Reynolds Google Analytics tools help us track online

experiences. We are excited for our next suite

of public events taking place in the coming

year.

WHERE NEW PROGRAM PARTICIPANTS WHERE ENQUIRERS HEARD ABOUT PALMS
HEARD ABOUT PALMS*

Former
Other
Family, Friend Volunteer
or Colleague
Family, Friend

Internet or Colleague Internet /

Websearch

University

School

Catholic
Catholic
Network
Parish Network Online Job

Board

Social Media
* Par ti ci pants of Jul y 201 8 and Januar y 201 9 cour ses
Parish
who commenced an assi gnment i n FY1 8 / 1 9

EVENTS

55% their placement in FY18/19

In 2018/19 Palms Australia presented 18 of those who commenced

events across 12 cities nationwide. The

community engagement team has built had attended a Palms
event prior to applying.
on the strengths of our returned

volunteer network to extend the reach of

our events to regional communities and

to utilise the value of word-of-mouth in
1
promoting volunteer opportunities.

2

3