Page 3 - KZN Business Sense 8.4
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MAKING A DIFFERENCE














































        Nkosithandile Portio Dlamini


               kosithandile Portio    speaking about their future   an environment where I was an   sure that we are ISO 9001 certified   development and skills
               Dlamini, managing      and their potential especially   employee and more technical.   meaning that we have quality and   development. Anything and
        Ndirector of Emakheni         since they are in a marginalised   When you are starting out   safety systems in place.”   everything that would elevate
        Cleaning & Industrial Solutions,   industry and most of them are   you need to understand every                         their lives from one level to
        was born at Stoffelton, Impendle,   also marginalised because of the   department of your organisation   In addition, Emakheni’s   the next.” Portio’s success in
        which is a village located a 100km  nature of their job and being low-  – marketing, financial, HR etc.”  cleaners are well trained and   empowering others has resulted
                                                                                                  highly empowered. “We motivate
        from Pietermaritzburg. She was   income earners.”            “The second challenge was that I  them and make sure that they   in her being recently appointed
        raised by a single mother of three                                                                                      as a board member of USE-IT.
        and spent most of her childhood   “I used to make them understand  had a lot of fears – stepping out of   understand our clients and are
                                                                                                                                 Portio explains that she
        in the farm with her grandparents   that, they all have something to   my comfort zone to go into such   able to deliver on a daily basis   achieves work life balance by
                                                                                                  according to the plans of the
                                                                    a risky venture including leaving
                                      contribute to their communities
        while her mother was studying   more than just cleaning, which   a secure job was one of them but   client and the systems that are in   planning. “It’s not an easy thing
        and teaching. After completing
        her primary school, she went   is the steppingstone towards   I was now choosing to step into   place,” says Portio.    to do especially for us as women
        to the nearest boarding school,   something better, including   something bigger than myself.”  Journey of entrepreneurship  because we play a number of roles
                                      a career or entrepreneurial
                                                                                                                                in our families and communities.
        Pholela High School in Bulwer,   opportunities,” Portio explains.  Focus of the company                                 I make sure that I plan my day
        where she completed her matric.                                                            Portio reflected that her journey
        Portio studied chemical process   Personal challenges        Emakheni Cleaning &          of entrepreneurship was inspired   and my week and that everything
        engineering at Mangosuthu and                               Industrial Solutions is a Level   through the support of a number   is done accordingly. I have also
                                                                                                                                learnt to train my staff and to
        Durban University of Technology   In addition, Portio experienced   1, 100 % female owned business   of people who have helped   delegate so that I am able to get
        respectively and obtained a BTech   a lot of personal challenges as   that has now been trading for   both herself and Emakheni to
        in Chemical Engineering. She   a female in a male dominated   nine years. The focus of the   grow from strength to strength.   time to myself, to do the things
        then worked for a few companies,   field. During her early career she   company is on the industrial   “Without that support I would   that I love and to spend time with
                                                                                                                                the people that motivate and
        for approximately 10 years    struggled with issues such as low   and commercial sectors   not have made it in business   empower me.”
        including Sappi and Sasol and   self-esteem and limiting beliefs.   providing contract cleaning,   because it has been a very intense
        later moved to Unilever to work   Portio reached a point when she   hygiene solutions and garden   and tough journey.”   In conclusion Portio said,
        as a chemical process engineer   felt that the career that she had   maintenance. The company also   She has also participated in   “My advice to other women is
        and a production unit manager.   chosen was wrong for her and   undertakes specialised cleaning   a number of entrepreneurship   to discover who you are as a
                                      she felt inadequate. At that time   - high pressure and high-level   development programmes   person. Discover your passions,
        Empowering Others             Portio drew on the assistance of   cleaning - for factories. “As a   including Raizcorp, Sekela ESD,   your abilities and your strengths
                                      mentors and started overcoming   business, we basically take care
          During her career, she felt                                                             Business Accelerator programme,   and start working on your own
        unfulfilled with the work that she   these issues one by one.  of the non-core activities of our   Cataler SA and SLG programme.  growth or your own career based
        was doing. “I felt that I should   Consequently, said Portio, “I   clients so that they can focus on   Her desire is to grow   on that.”
                                                                    their core business.”
        be in an environment where    decided that instead of going up                            Emakheni to a provincial
        I was empowering or making    the corporate ladder, I would   Portio’s background in chemical                           W: www.emakheni.co.za
        a difference in people’s lives,   rather start a business that   process engineering ensures    and national level and to also
        rather than working mainly    would not only be profitable   that she understands what is   penetrate the manufacturing
                                                                                                  sector with other specialised
        with processes and machinery,”   and sustainable but a business   required from a compliance    services such as waste
        commented Portio.             that will empower cleaners and   point of view from the
                                      general workers so that they do   manufacturing and commercial   management and fuel and
          “After being exposed to cleaning   not spend the rest of their lives   sector which has strengthened   chemical transportation. She
        contractors and their employees,                                                          also wants to solve other
        I started to have a desire to have   as cleaners.”          the business’s position.      industrial problems in the
        a cleaning and hygiene business   Establishing her own business   “I understand the challenges   manufacturing industry.
        that would empower cleaners   was not easy and Portio had   that are experienced in factories   “Personally, I would love to
        and general workers beyond the   to face a number of challenges   when it comes to poor safety   get involved in empowerment   SCAN
        cleaning industry so that they do   as well as fears.  She said,   compliance and service delivery   programmes where I am in
        not spend the rest of their lives   “One of the major challenges   from contractors. So, we have made  touch with initiatives that    QR CODE
        as cleaners. While I was working   that I faced was the lack of   sure that we are aligned in terms   are empowering marginalised   TO SEE
        as a unit manager, I began to   understanding and skills in how   of systems and that we are aligned   communities in terms of    VIDEO
        start empowering them through   to run a business. I was from   with our clients in terms of making   financial literacy, personal




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