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Financial Education                  children play.  The NJMPF ‘playing cards’  form  part
       In recent years, the NJMPF teamed up with the National   and parcel of the Funds’ financial literacy programme.
       Credit Regulator (NCR) as it has recognised that within   Globally financial literacy levels are low and many lack
       its own membership, members are burdened with debt.   the ability to understand essential financial concepts
       In collaborating with the NCR, the NJMPF has been   in making informed decisions about saving, investing
       able to offer its members and pensioners advice on   and borrowing. This is especially true for South Africa
       debt and credit management from the experts (NCR)   and a large population of the NJMPF’s membership.
       themselves. Partnering with the regulator allows for   The campaign is entitled ‘What is your deal when it
       leveraging of expertise on credit/debt management   comes to retirement?’. Boring educational material
       education and educating NJMPF members at no cost.   on money, credit, and investments can actually
       During the past years the NJMPF has partnered with the   discourage people of all ages from learning valuable
       Financial Sector Conduct Authority and the Office of the   information that can help them make wise financial
       Pension Funds Adjudicator and a law firm to educate   decisions. Fortunately, money management lessons
       stakeholders about issues relating to financial literacy.  masquerading as games can make learning about
       What is your deal when it comes to retirement?  finance easy and even fun. The NJMPF understands
       The Fund continues the momentum of exploring   that the subject of retirement is tedious to some and
       and finding modern ways of communicating with   many people only start thinking about it when it’s
       stakeholders. Through these initiated communication   too late.
       campaigns, the NJMPF aims to provide solutions to   The playing cards have had a huge reputational impact,
       empower its membership through member education.   significantly  raising  awareness  on  debt  management
       The NJMPF utilises numerous ways of communicating   and encouraging a saving culture. The NJMPF’s
       with its stakeholders to ensure that the Funds’   financial literacy commitment is to help members move
       mission of providing superior retirement services is   towards a financially free future.
       achieved.  With the change in legislation - increasing   Enhanced Benefits to Stakeholders
       penetration of online mediums of communicating,
       the NJMPF is focusing on increasing the speed of   Investment performance is a key agenda for any
       communicating  and  educating  stakeholders  whilst   retirement fund. The NJMPF has achieved excellent
       also reducing the costs associated with this education   short and long-term investment performance which has
       and communication. The NJMPF is also moving   enabled the Funds to increase and improve benefits to
       towards a more fun and playful manner of engaging   members and pensioners. Pensioners of the NJMPF are
       stakeholders.  Getting  the  whole  family  involved  in   awarded increases and benefits which greatly improve
       financial issues will assist in a more financially free   their standard of living.
       community.  A  common  way  of  getting  the  family
       together is through a good game of cards. The   ETHICAL GOVERNANCE CULTURE
       NJMPF has initiated the “playing cards” project - this   The  NJMPF  has  continued  the  tradition  of  obtaining
       initiative is to keep stakeholders engaged in a fun and   clean audits from the Auditor General of its annual
       interactive manner. Playing cards can be  a pastime   financial statements in an environment where clean
       that offers pleasure and social enjoyment. A game of   audits are rare. This is an indication of the good corporate
       cards is a way of entertaining yourself in a group and it   governance practices. The NJMPF is complying with all
       is one of the most popular indoor activities adults and   principles applicable in the retirement industry.

       Full Name of Company: KwaZulu-Natal Joint Municipal   KEY PERSONNEL
       Pension / Provident Funds (NJMPF)    CEO / Principal Officer: Sam Camilleri
       Industry Sector: Financial Services - Retirement   Deputy CEO / Principal Officer: Bongi Mkhize
       Funding Industry                     Chief Operating Officer: Cheryl Ward
       Services / Products: Retirement Products   Chief Financial Officer: Zinhle Ndlovu
       -  Superannuation Fund, Retirement Fund and   Public Relations Manager: Lunga Mahlaba
       Provident Fund                       Finance Manager: Ayanda Majola
       Date Established: 1942
       Customer Base: 20 000 Active Members and 10 000  CONTACT DETAILS
       Active Pensioners = 30 000 Total Membership  Physical Address: 5 Derby Place, Derby Downs Office
       No. of Employees: 39                 Park, University Road, Westville, 3630
       B-BBEE Status: We are a retirement fund focused on   Postal Address: P.O. Box 33, Westwood, 3633
       transformation in the industry       Tel: +27 (0)31 279 5330
       Auditors / Accountants: Internal Auditors - Deloitte  Fax: +27 (0)31 266 6715
       External Auditors - Auditor General (AG)  E-mail: info@njmpf.co.za
       Bankers: Standard Bank               Website: www.njmpf.co.za
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