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68                                                  The Real Work of Data Science


             Thousands of questions can come up. At the very least, CAOs should be prepared to address
           the following:

              • What all is involved?
              • Where does analytics (and everything else for that matter) fit?
              • What are the must dos for senior executives?

             Finally, CAOs must develop the trust to be asked these questions and the perspective to
           answer them directly.

           Covering the Waterfront

           Interestingly, oil, in and of itself, does very little for anyone. You can use it to power engines,
           but even then, fuel and an engine get you little. Much more is required. You have to pull a
           number of components together into a product (say, a car); you have to design and manufac-
           ture the car; you have to sell it; and you need a company to accomplish all these things together.
             We find that the car, and a car company, provide a useful framework for extending the “data
           is the new oil” analogy. See Figure 14.1.
             Let us consider several features of the analogy in turn. First, security is to data as safety is
           to the car. Thus, manufacturers work hard to make the car safe, with airbags, bumpers, crumple
           zones, power‐assisted brakes, and blind‐spot mirrors. Likewise, companies must employ a
           wide variety of techniques to keep data secure.


                                 Analytics: Doing everything else better



                                                 Data-driven:
                             Privacy: Tinted     GPS
                             glass
                                                               High-quality
                                                               data: High-
                                       Technology:             quality fuel
                                       Engine
                    Security:
                    Bumpers
                                           IoT:
                                           Maintenance
                                           utilities

               Design and               Marketing and                Running the
               manufacture              sales                        company
               Governance: Well-        Monetization: Sold,          Infonomics:
               managed manufacturing    serviced at profit           Improving the
               Digitization: Latest                                  balance sheet
               manufacturing                                         Data as an asset:
               technologies                                          Managing facilities
               Metadata: Inventory                                   and intellectual
               management                                            property

           Figure 14.1  Data in the context of a car: what it takes to manufacture and sell it and to run a successful
           automobile company.
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