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314  13  Last but in Fact Most Importantly … Health and Safety

  VetBooks.ir  could indicate a lack of proper supervision   B)  Positional awareness
               or accountability regarding compliance
                                                        When working with potentially danger-
                                                        ous animals, zoo professionals must
               issues and certainly puts everyone at risk.
                                                        always maintain an awareness of their
                                                        position in relation to the animal and any
            13.4   ‘Gut’ Feeling                        barrier meant to separate and protect
                                                        them from each other. Additionally, the
            Increasingly research is  demonstrating  that   zoo  professional  must  understand  the
            over 80% of decisions are determined by the   capabilities of the animals they are work-
            subconscious, which was previously attrib-  ing with. By being keenly aware of an ani-
            uted  to  gut feeling (e.g. Kahneman  2011);   mal’s reach and speed, proper positioning
            when we feel or detect subtle stimuli long   can be maintained to avoid being within
            before we have consciously considered them.   the animal’s reach. When working in the
            The activation of the sympathetic nervous   same space as the animal, a zoo profes-
            system can occur without conscious knowl-   sional must know where their egress to
            edge of what triggered it. Learn to recognise   safety  is  and  must  always  protect  it.  Be
            your own signs of reflexive discomfort, such   vigilant in maintaining your position
            as stomach butterflies, increased heart rate,   between the animal and your exit.
            muscle  tension,  and  mood  swings.  Become   C)  Physical/mechanical training skills
            sensitive to these internal cues and do not   Much animal training is based on knowl-
            ignore them. Teach yourself to take a step   edge  of animal  behaviour  modification
            back for a moment to ascertain potential    techniques and principles, that when
            threats in the training environment.        applied correctly result in behaviour
            Maintaining  situational  awareness can  help   change. The physical aspects of training
            you make better decisions and keep you safer,   are  often  mechanical  in  nature  and
            so it is important to know ways to maintain   require practice to employ them skilfully.
            situational awareness; listed below are a few   Training tools (Figure 13.2) include: event
            examples.
                                                        markers, like clickers and whistles, where
            A)  Experience                              the timing of their use is critical; targets
               Life and work experience create mental   of various size and material that must be
               files that the mind can draw upon and    wielded with precision;  containers  to
               combine with new information in the      hold  food  that  must  be  conveniently
               working memory, i.e. the system used for   located for quick access; and apparatus
               temporarily  storing and managing the    like tongs and ‘meat sticks’ to deliver food
               information required to carry out highly   safely to the most dangerous of animals.
               detailed cognitive tasks. In complex      With the use of these tools, some training
               environments,  there  are  far  too  many   programmes can be quite cumbersome,
               stimuli bombarding the senses, which     distracting,  and  possibly  compromise
               can lead to difficulty trying to synthesise   safety. At first, zoo professionals should
               and interpret the best course of action in   practice the use of their training tools and
               an instant. To overcome this situation,   techniques away from the animal to develop
               the brain stores composite stimuli pat-  the mechanical skill and fluency necessary
               terns that are related with certain situa-  to be effective and safe when training. This
               tions and their eventual outcomes. When   can be done using a co‐worker to play the
               these patterns (exact or similar) are rec-  part of the animal and in a similar environ-
               ognised again, the mind draws upon       ment to the actual training setting. If you
               this  reference  to  expedite  the  decision‐   cannot master the use of all the tools you
               making process.                          plan to use in practice, consider simpler
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