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170    Tasks for the Veterinary Assistant

          Socialization and Exercising                          TIP BOX 10.1

          Hospitalized Patients                                Be aware that “playing” with patients may be construed as
                                                               goofing off, so limit the amount of time you spend with
          Pets are accustomed to human–animal  interaction.    each patient to avoid creating this impression!
          Therefore, it is important to provide positive interaction
          for each patient whenever it is handled. Offering treats   individual. A “one size fits all” mentality does not ade-
          during treatments and procedures if possible and when   quately meet patient needs. Let the patient set the tone
          you start cleaning the kennel helps to keep the patient   for the appropriate amount of exercise and socializing.
          from becoming fearful of your approach. If the     Some may just need you to sit with them on your lap!
          procedure doesn’t allow treats, then talk in a gentle,
          soothing voice and stroke them calmly. Find their “itchy”
          spot, then a cuddle and praise after the procedure will   Reflection
          go a long way in gaining cooperation and trust. These   Think about the types of patients you may see in
          positive  reinforcements  put  patients  at  ease  which  in   a veterinary facility – from boarding pets to very
          turn will make it more likely that they will eat, rest, and   sick or injured pets. Describe what you can do
          respond to the treatments.                           personally to ensure their comfort and safety.
            Exercise and play are important for the hospitalized
          and boarding patient. Hospitalized patients may be on
          restricted exercise so always check before taking them
          outside. Boarding pets will appreciate the opportunity to   Patient Care Based
          be out of their kennel for a walk or romp in the exercise
          yard. Adult dogs are most likely to be house‐trained and   on Reason for Being
          will not soil their kennel or run. Twice daily at least 10‐  in the Hospital
          minute walks to stretch their legs and relieve themselves
          is very important to their mental health. If the hospital
          has a fenced in yard a longer break with other pets is  Boarding
          appropriate. Let the pets meet each other while still on
          the leash. If there are no indications of aggressiveness,   Pets that are boarded at a clinic may become so lonesome
          then they can romp together. Never leave the pets or   for their owner that they become depressed. This may
          patients unattended during these breaks, not only to   mean  not eating  well or at all.  Careful  records and
          make sure they don’t get into a fight but to make sure   attention to each pet is vital in order to catch this and
          they don’t escape. Remember to double leash the dogs   take steps to alleviate this behavior. It may involve
          as you transport them from the ward to the exercise yard   spending a bit more time with the pet or taking it outside
          or for a walk.                                     more often or hand feeding. Another comfort would be
            If there isn’t a yard, then only one dog at a time should   to ask the owner to bring the pet’s bed or an article of
          be taken outside. Double leash the dog and bring a   the owner’s clothing as a comfort item to help them
          plastic bag to pick up feces. Never allow the dog to run   settle in better. Use of the pheromone spray can also
          or jerk you, if they do then put an anti‐jump harness on   help. Some boarding pets may require medications to be
          them for their walks. Never allow a dog to mouth your   given on a regular basis. For example, diabetic dogs will
          hand or arm while walking. If they do, then a cage muzzle   need to be fed at 12‐hour intervals and given insulin
          or leash muzzle is applied before the walk. Never drag or   about 15 minutes later. Keeping them on a strict schedule
          jerk harshly on the collar as this can injure their necks   helps them maintain a good blood sugar level. Careful
          and backs.                                         records of when the insulin was given, where it was given,
            If because of weather the dogs cannot be taken   and how much is very important information to write in
          outside for their 10‐minute walk, allow them to exercise   the record. Failure to do so may result in a double dose
          in a run or if available a hallway or room. Anywhere that   because anyone checking will see that it wasn’t done
          can be secured with doors that lock or have signs posted   when in fact it was! This can result in dangerously low
          that there are animals loose in the area. Throw a ball or   sugar levels and potential loss of life. Older dogs may
          play tag with them, whatever is needed to let them thor-  require more than a twice daily walk; getting them out
          oughly stretch their legs will help them mentally and   for a potty break during the day will reduce anxiety.
          physically. Again, if you know two dogs get along and like   Cat housing rules are like those for dogs. They must
          to play with each other, a supervised play session is also   have room enough to lay down without being inhibited
          appropriate.                                       by the presence of litter pan, food, and water dishes. The
            Exercise and socialization is pet dependent. The   ideal situation would be a perch that can be placed inside
          astute assistant will evaluate and meet the needs of the   the kennel, allowing them to be up away from the litter
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