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184    Tasks for the Veterinary Assistant


          such as eyebrows raised and brought together, and a   of the medication unless specified. This is to prevent
          drawing up at the commissure of the mouth as if in a   bacterial resistance to antibiotics.
          grimace.                                           •  Follow‐up care. Let the owner know if the veterinarian
            Remember too that surgery and trauma are not the   would like a follow‐up visit. Offer tips for how to care
          only things that can cause pain. Infections in ears and   for the patient at home, for example, only short walks
          eyes, pancreatitis, periodontal disease, cystitis, and peri-  on leash, how to protect a cast, and so on. What to
          tonitis are infections that can be very painful. A slipped   anticipate during recovery and when to call the
          disk, cancer, and kidney failure can cause pain. Arthritis   practice if things are not going well.
          causes  chronic  pain.  Knowing  what  your  patients  are   •  Environmental care. Review any dietary changes, food
          going through will guide you to use extra gentle     transitions, water volume and frequency
          handling. Record the signs you see in the patient’s   measurement if necessary.
          record and visit with the veterinarian or technician about
          your observations.
            Learn about what pain  medications are  being used   Learning Exercise
          and how long they last. If you notice break‐through pain,
          alert the veterinarian immediately.                  Select a partner that is willing to act as a client
                                                               and practice your discharge voice, instructions,
                                                               and question answering abilities.
            Learning Exercise

            Discuss pain symptoms and treatments with your   Veterinary Hospice Care
            veterinarian or instructor. Try to get a good picture
            of what pain may “look like” in dogs and cats.
            Write a reflection about what you learned and    As veterinary medicine advances and veterinarians are
            how you will put it to work for you.             able to offer more medical options, animals are living
                                                             much longer lives. Occasionally, a prolonged life leads to
                                                             an increase in the pet’s need for general, sometimes
                                                             intensive, care.
          Discharging Patients                                 An owner’s denial of the prognosis, personal emo-
                                                             tions or fear of losing the pet may play a part in the
                                                             decision for continued care over euthanasia. For these
          Before returning a patient to its owner make sure to take
          a few minutes to brush the medium to long‐haired   reasons and many more, hospice care is becoming more
          patients out so they look good and to spritz them with a   and more common in veterinary practice.
          deodorant formulated for pets. Remove the ID collar   The decision for hospice care versus euthanasia can
          and pull the cage card, some clinics will have you leave   be a heavy burden for an owner. Many people share an
          these items inside the kennel or run to indicate that the   indescribable bond with their pets. It can be a difficult
          patient has left the facility and it is OK to clean and reset   decision for an owner to decide when to stop medical
          the kennel or run for the next patient. The patient’s file   treatment. When the decision is made to continue med-
          should be marked with the date and time of the     ical treatment, despite the poor prognosis, hospice care
          pick‐up.                                           begins.
            Instructions should be explained to owners at the end   Members of the veterinary team may not always agree
          of the hospital stay, after the veterinarian has completed   with an owner’s decision to continue treatment and hos-
          discussing continuing patient care and before the patient   pice care. It can be difficult for the team to put aside
          is discharged to the owner. Check with the office man-  their personal values and accept the owner’s decision
          ager, the head technician, or the veterinarian regarding   during this stressful time. The veterinarian’s job is to pre-
          the extent of their expectations of the veterinary assistant   sent and explain the options, the team’s job is to provide
          to review  patient care  at the  time of  discharge.  Never   love and care to the pet and accept the decision as ulti-
          overstep your boundaries.                          mately the owner’s.
            It is more effective to provide a written copy of the   Owner’s may select home care over hospitalization
          instructions to the client. Do not just hand it to the   during the hospice period. Opting to take their pet
          client; review it with them. The information to review   home and performing general nursing, emotional and
          includes:                                          physical support for the terminally ill is the owner’s pre-
                                                             rogative. The pet’s emotional needs can easily be met,
          •  Medication being sent home. Discuss why it is being   being surrounded by family and familiar surroundings.
           dispensed, how it is to be administered, when it is to   The veterinary team continues medical care through the
           be administered, and how important it is to finish all   owner. For this reason, communication and regular visits
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