Page 6 - Simplify processes and enhance productivity in healthcare
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CASE STUDY




        Simplify processes and ensure security                                                                                                                         Zionsville Eyecare




        Healthcare professionals work with their         Working with insurance companies on             Further your digital transformation by                        Located in Indiana with 30 local employees
        entire organization to provide patient           claims takes time. Often, verification          making payments part of your document
        care. Obtaining physician signatures,            holding times take 30 minutes per pa-           workflows. With signNow, you can elim-
        insurance information, medical records,          tient. With signNow, insurance claims can  inate collecting payments in the office.                           Situation
        and medical release forms, among many            be processed in half the time. Additional-      Collect patient copays and medical-related
        others, is a team effort. Physicians can         ly, healthcare facilities can feel confident    payments with signNow. Simply connect                         Zionsville Eyecare was striving to reduce
        easily collaborate on documents with             that their patient data and medical re-         to the payment system, add payment-                           their overall carbon footprint by allowing
        other professionals by adding them to            cords are secure. signNow fully complies        related fillable fields to documents, and                     patients to complete forms online before
        their signNow workflow in one secure             with HIPAA requirements and safeguards          collect payments all from inside your                         their appointments.
        location. Members can then quickly track  all medical records with dual authentica-              signNow documents. Feel confident your
        the status and progress of any document,  tion, government agency-level encryption,  data is safe and secure.                                                  Challenge
        in real time with detailed audit trails.         and court-admissible audit trails.                                                                            Zionsville Eyecare was spending too                             Solution
                                                                                                                                                                       much time completing in-office repetitive
                                                                                                                                                                       tasks and struggled with document                               Zionsville Eyecare uses signNow to provide faster service to their
                                                                                                                                                                       management, including:                                          patients and quick, smooth document management in the office.
                                                                                                                                                                                                                                       They especially like the kiosk mode that signNow offers. “It made
                                                                                                                                                                        •  Too many copies of the same forms                           our lives so much easier!”
                                                                                                                                                                           with every patient visit.
                                                                                                                                                                        •  Several employee hours were spent                           Results
                                                                                                                                                                           on redundant tasks like printing and
                                                                                                                                                                           scanning.                                                   By using signNow, Zionsville Eyecare can:
                                                                                                                                                                        •  Manual HIPAA compliance checks for                            •  Delight patients with shorter wait times and faster service.
                                                                                                                                                                           all medical records in the office.                            •  Reduce labor hours spent on tedious, repetitive tasks.
                                                                                                                                                                        •  Spending an excessive amount on                               •  Reduce document errors and ensure HIPAA compliance.
                                                                                                                                                                           paper.                                                        •  Save several boxes of paper per year.
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