Page 34 - RBS GRG F Case Study
P. 34
In addition, the committee also flagged up worries over
the "surprisingly low" compensation so far paid out to
small businesses affected by GRG and has asked to be
provided with quarterly updates from the bank. Just £1m
had been paid out in direct loss claims, the committee
noted, with current trends implying it will pay out less
than £5m in direct loss claims in total - far less than the
£280m set aside by the bank for GRG complaints. (22)
