Page 36 - RBS GRG F Case Study

Vince Cable

Liberal Democrat

leader Sir Vince Cable,

and the former

Business Secretary,

said that the full report mentioned an "incriminating

phrase":

"Management knew or should have known that this [was]

an intended, co-ordinated strategy, the mistreatment of

business customers was a result of that, and that the

head of GRG responsible for that policy, Mr Nathan

Bostock, is now chief executive of Santander." (1,10)

Labour MP Clive Lewis said:

"The cost of this is immeasurable, but we believe it to be

in the tens of billions. So let's be clear here. This is the

potential size of the injustice that has taken place in our

country. If it is this big, it may be the largest theft

anywhere, ever." (10)

MPs attacked GRG for treatment which had resulted in

customers losing not just their business but often their

homes, their marriages or their health. (1)