Page 17 - HSBC (D) Teaching Note
P. 17
Introduction
Diagnostics
EXTERNAL FACTORS
INDUSTRY ENVIRONMENT
HSBC few suppliers but their
products are of relatively
little importance and, if
needed, could easily be
replaced by in-house.
Moderate
Many substitute products
Emerging virtual
currencies
High
Low/Moderate Highly competitive Moderate
Local but Global
Startup costs: high
Legal processes to open a bank
are complicated
Compliance
Many customers
Low switching costs
Moderate/High
Diagram 1
