Page 123 - CL How to Read a Case Study

Teaching

Paragraph 3
Note

Meanwhile, the bank said it was on track to deliver cost savings of £750m this
year, having cut costs by £278m in the opening quarter. It made no

announcement on further branch closures, having revealed last month that it
will axe 158 branches in the coming months. But it signalled closures are

inevitable across the sector because of the growing use of digital banking.

CEO: Ross McEwan Do cost savings mean cost
cuts and job losses? 1stQ

profit of £278 is supported
by expected cost savings of
£750m over the year. How

do these figures reflect
operating efficiency?

CEO: Ross McEwan What impact do branch

closures have on the
community at large and how
does the government view

them?

CEO: Ross McEwan Technology change is
inevitable but how it is

handled is crucial.