Page 20 - HMS -- Windward RFP -- updated 2017-04-19 1502
P. 20

EXHIBIT B

                                                 MICHAEL P. SHINNERS
               Objective:


               Community Association Management position emphasizing portfolio or on site management in either
               developer or board directed associations.  Working in an organization focused on teamwork, clear
               communication, applying innovative management practices directly benefiting the company, their
               personnel, and the associations they manage.


               Summary of Qualifications:


                  11 years of community management experience specific to HOA, POAA and condominium,
                   associations working with both developer and member controlled boards.

                  Superior communication and presentation skills, combining energy, enthusiasm, and humor, reaching
                   across a diverse audience having various levels of knowledge and understanding.
                  Proficient in the use of Microsoft Office Suite Products – Word, Excel, and PowerPoint, along with
                   Goldmine, ACT, Adobe PageMaker, and AutoCAD.
                  Adept knowledge of CINC, VMS, JENARK and QUICKBOOKS accounting software
                  30 years of increased responsibility in management, engineering, sales, and marketing
                  International business experience in the Far East (Singapore), Europe, Mexico, and South America
                   (Brazil) structured around private labeling of products, establishing business models for the American
                   marketplace, and sales.


               Areas of Accomplishment & Experience:


               Property Management:
                  Current portfolio consists of 29 Associations, divided equally between member controlled and
                   Declarant Board of Directors, servicing over 3,000 residents, across 8 counties, overseeing a staff of
                   4 administrators, one of which who handles the covenant enforcements, and 1 associate manager.
                  Management of on-site 20 story condominium, incorporating maintenance, janitorial, and facility
                   improvements along with video surveillance and access control systems operation.  Responsible for 1
                   on site employee for janitorial and light maintenance duties.
                  Management portfolio varied between member residential HOA's, and developer HOA's and
                   condominiums
                  Experience in a wide range of management functions including reserve studies, site inspections,
                   board meetings, annual meetings, collections efforts, insurance investigations on criminal practices,
                   bid preparation, conflict resolution, exemplary customer service, interpretation of governing
                   documents and project management tasks.



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