Page 86 - UGU Dstrct Mun IDP Report '21-22

• Network Refresh LAN (DELL)
• WAN expansion using LTE Technology
• WAN expansion to Entities
• Paperless Office Solution
• Mobile devices for ICT Technicians
• Patch management through automation
• Disaster Recovery Simulations
• Generator refresh Connor & all sites covered
• Veeam Backups
• MS SharePoint website and Intranet
• WAN & Internet Services combined (Saving)
• Telephony savings through LTE (R50k p/m)
• Office 365 – Licensing, Hosted Email and Email security
• Citizen Mobile Application
• Smartboards
• Workflow Management system (Citicall)
• SOP’s
• Tape Library
• Implementation of 22 sites into the MPLS network. The average network uptime per month, consistently for the financial
year was 97% measured over a 24/7.
• Implementation and support of the mSCOA Compliant Sage Evolution ERP and 3rd Party Financial Management Systems.
The Financial Systems support unit is in the Budget and Treasury Office and is primarily responsible for the implementation, monitoring and reporting for the following Financial systems services;
• mSCOA project implementation and management
• Financial ERP Systems maintenance and support
• Reporting and trend analysis on the ERP systems in use
Strategic Objectives
The strategic development process identified the potential benefits offered by ICT. These include:
• To enable a mobile and flexible workforce that rapidly responds to service delivery needs and services requests according to demand, made possible through new technologies. The promotion of video conferencing, collaboration and tasks through Microsoft Teams will support this goal. An awareness campaign and training plan will be established in the
2020/21 Financial year.
• To continue to improve data security and integrity through targeted security awareness initiatives and the establishment
and implementation of an ICT Security Plan.
• To improve data management by creating dashboard reports that enable optimised analysis of information and improved
decision-making.
• Enhanced ability to work with strategic partners external to the municipality.
• To be an attractive employer able to recruit and retain ICT staff.
• To keep abreast of ICT trends and technologies in the market and industry.
• To promote and sustain teamwork in all aspects of ICT.
• To review ICT policies in line with the ICT strategy.
• To participate in awareness and initiatives in respect of Broadband in the District
• Alignment to the State of the Nation Address (SONA) and State of the District Address (SODA)
Strategic Objectives listed and already implemented and achieved through the period of the IDP:
• To improve ICT asset management.
• To demonstrate improvement and potential to external bodies such as the Auditor General.
• Implementation of SLAs and ensuring adequate contract management.
• Formulation and documentation of Disaster Recovery procedures.
• To standardise all hardware and software solutions.
• To reduce costs by implementing a centralised printing solution.
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