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GSD : KAIZEN REPORT
KAIZEN TEAM/STAFF : DR AMEILIA, DR LIYANA, DR AMINUDDIN, PPP TARMIZI, PPP FAISAL, SN ZAINI
FACILITY : OPHTHALMOLOGY DEPARTMENT
WHAT WAS THE PROBLEM?
staffs/ doctors sometimes forgot or having limited time to explain about procedure ‘pupil dilatation’ before conducting the procedure on patient
WHAT WAS CHANGED, IMPROVED OR IMPLEMENTED?
Instructions regarding the procedure was pasted on the wall at waiting area/ dilating area, hence patient can take a look while waiting for
consultation with doctors
BEFORE AFTER
WHAT WAS THE BENEFITS?
Patient well aware of the effects of pupil dilatation, what should and should not be done