Page 251 - BUKU SMALL KAIZEN JULY-DEC 2024
P. 251

GSD : KAIZEN REPORT
                     KAIZEN TEAM/STAFF : DR AMEILIA, DR LIYANA, DR AMINUDDIN, PPP TARMIZI, PPP FAISAL, SN ZAINI
                     FACILITY                 : OPHTHALMOLOGY DEPARTMENT




                     WHAT WAS THE PROBLEM?

                      staffs/ doctors sometimes forgot or having limited time to explain about procedure ‘pupil dilatation’ before conducting the procedure on patient







                     WHAT WAS CHANGED, IMPROVED OR IMPLEMENTED?
                     Instructions regarding the procedure was pasted on the wall at waiting area/ dilating area, hence patient can take a look while waiting for
                     consultation with doctors






                      BEFORE                                                                    AFTER
















                      WHAT WAS THE BENEFITS?
                      Patient well aware of the effects of pupil dilatation, what should and should not be done
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