Page 246 - BUKU SMALL KAIZEN JULY-DEC 2024
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GSD : KAIZEN REPORT
KAIZEN TEAM/STAFF : DR AMEILIA, DR LIYANA, DR AMINUDDIN, PPP TARMIZI, PPP FAISAL, SN ZAINI
FACILITY : OPHTHALMOLOGY DEPARTMENT
WHAT WAS THE PROBLEM?
Plans for next tca not properly documented in tca book. Staff need to trace folder first to see plans on tca date
WHAT WAS CHANGED, IMPROVED OR IMPLEMENTED?
Provide new tca book with procedures to be done listed
No folders needed during next appointment
BEFORE AFTER
WHAT WAS THE BENEFITS?
doctors and staff able to check and examine patient immediately based on the plans listed, no need to trace folder as it will be time-consuming.
