Page 20 - Samaritas Quality Report 2016
P. 20
Affordable Living Continued …
Resident Satisfaction Surveys Target 2016
Satisfaction Adrian Village ≥4.0 4.7
Surveys Home and Community
Goal: 4.0 or higher (out of 5.0) Alison House ≥4.0 4.8
overall satisfaction.
Allen Manor ≥4.0 4.2
Christian Manor ≥4.0 4.3
Rochester Hills ≥4.0 4.7
Gateshead Crossing ≥4.0 4.9
Grand Ravine Senior Housing ≥4.0 4.6
Grebe Village ≥4.0 4.5
Immanuel Village ≥4.0 4.7
Alpena ≥4.0 4.2
Lynn Street Manor ≥4.0 4.7
Sequoia Place ≥4.0 4.8
SHAWL I & II ≥4.0 4.7
Monroe ≥4.0 4.5
Overall ≥4.0 4.6
Although residents reported high satisfaction in each commu- takes the surveys seriously, reviewing all comments and develop-
nity, their responses provided valuable insight into staffing and ing plans to address issues in each facility.
programmatic patterns in each community. The housing team 19
