Page 11 - LRCC FOCUS March 2020
P. 11
MEMBER NEWS
Fly Lansing is Focused on Convenience
AIRPORT TRAVEL AGENCY HELPS TRAVELERS SAVE TIME AND MONEY
BY CASSADEE JACKSON, KOLT COMMUNICATIONS
FLY LANSING IS MAKING TRAVEL MORE CONVENIENT of travel. Flights are available through various airlines, including American,
for individuals and businesses in the Lansing area United and Delta. Fly nonstop from Lansing to Detroit, Washington, D.C.,
by providing in-house support at Capital Region Minneapolis, Chicago, with connections worldwide. Affordable flights and
International Airport. On-site travel agents alleviate packages can also be planned for leisure activities. Partners, such as Apple
the stress of travel, making travelers more readily Vacations, offer exclusive deals on international vacations to all-inclusive resorts,
prepared for a business trip or vacation. with direct service to Cancun, Punta Cana and Montego Bay and Jamaica.
“Flying out of Lansing is so easy,” said “Our customers who use Fly Lansing services save so much
Kaylyn Saterlee, travel agent for Fly time and money,” said Spencer Flynn, marketing
Lansing. “Where else can you manager for Fly Lansing. “Our travel agents
Kaylyn Saterlee, travel agent
for Fly Lansing walk from the provide superior customer service with one-on-
entrance to “THEY KNOW THEIR STUFF one interaction. Flying out of Lansing is a no
the gate in less than 10 minutes?” brainer.”
ABOUT ALL THE DESTINATIONS
In her role, Kaylyn focuses on AND ARE GREAT AT HELPING YOU Flynn encourages businesses to use the
personalized customer service. She is travel agency booking services as an
committed to providing insight into FIND WHAT YOU’RE LOOKING FOR AT A alternative approach to an outside agency
competitive pricing and overall traveler to make business travel more efficient
experience. Dedicated to serving travelers, GREAT PRICE! WAY BETTER THAN ONLINE and affordable.
Kaylyn offers immediate answers AGENCIES WHERE YOU DON’T KNOW
regarding flights, destination packages, “In an industry that has drifted away from
and frequently changing rules and WHAT YOU’RE GETTING OR WHO TO customer service, Fly Lansing strives
regulations. to build meaningful connections,” said
CALL WITH QUESTIONS.” Flynn. “Our services are not commissioned
“We understand that traveling can be and there are no contracts. We do it because
stressful and expensive,” said Saterlee. —MAGGIE B., we care.”
“It is our pleasure to save customers time,
money and the headache.” FLY LANSING CUSTOMER Travel agents can be reached by phone
at (517) 321-4688. Inquiries or in-flight
The Capitol Region International Airport is located questions can be sent by email directly to
three miles northwest from downtown Lansing. Turnkey ksaterlee@craa.com. n
service allows for the most expedient, cost-effective means
Save money and live healthier with Blue365 ®
Membership has its benefits
Blue Cross Blue Shield of Michigan and Blue Care Network members can
score big savings on a variety of health-related products and services from
businesses in Michigan and across the United States.
From fitness and wellness to lifestyle and healthy eating, we’re got plenty
of deals to keep you and your family healthy. Learn more at bcbsm.com.
“Highest Member satisfaction among Commercial Health Plans in Michigan”
Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association.
For J.D. Power 2018 award information, visit jdpower.com/awards. R086366
10 FOCUS / MARCH 2020 LANSINGCHAMBER.ORG 11