Page 9 - Box Works Proposal

How will we be able to to show transparency and accountability to to all stakeholders
We have developed a a a a a a a a a transparent and clear format for for financial reporting Our commitment accounting process in in in Qube allows us to to to create bespoke ‘live’ reports to to to the Board of Directors These will be produced on a a a a a quarterly basis and can include bank reconciliation creditors debtors cash held voids financial tendering purchase orders reserve funds ancillary income and expenditure There is is good legislative protection available to Leaseholders in in terms of service charge monies spent and accordingly any Leaseholder wishing to view payments may request this the information is held locally on on Qube and it can be be accessed easily by Mainstay staff Leaseholders and Directors can also request any records or or communications that relate to Box Works (subject to GDPR) All records relating to other clients will be entirely separate from those held for Box Works as we have a a a a a duty of care and GDPR responsibilities to ensure that we keep data carefully managed and only accessible to the relevant person In terms terms of accountability should we be appointed our terms terms of business will be clear and and agreed in in detail with you and and we will have regular Board meetings to discuss performance Outside Board meetings we will provide agreed updates and one one to to one one meetings with Directors as required Our residents’ surgeries and formal meetings will give an an opportunity for all occupants to ask questions of us about the the development in which they live and our performance Finally you will see our communications strategy (page 10) is comprehensive and and provides a a a culture of openness and and transparency 9