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prepare my reaction and my response.’ I need to be more open to that thought myself.”

                       (P14FAA)



                       “I pretty much thought racism was a thing of the past, but it kind of made me understand,

                       maybe not, but I don’t know the details of everything.” (P16WM)



                       “I think that the reflections are that I have is to be more willing for a conversation and not

                       like, ‘Oh I know what you are going to say as the white person on the other side so let me


                       prepare my reaction and my response.’ I need to be more open to that thought myself. I

                       think that sometimes, as an African American, we think that well, we were treated the


                       worst, everybody knows it, we are still treated the worst so  you can’t tell us anything

                       different. Or, I am not going to feel sorry for you because you were raised to be mean. You


                       don’t necessarily have to do either of those things, but you have to be willing to listen and

                       understand in order to  have other people listen  and  gain an understanding  from  you.”

                       (P14FAA)



               The Facilitation Perspective


                       The  second  section  of  the  analysis  presents  impressions  about  the  Community


               Conversation  series  in  Albany  NY  from  the  facilitator’s  perspective.  Facilitators  interviewed

               during the data-gathering phase discussed the degree of care and responsibility they had for their


               role in creating a caring container (Isaacs, 1999) for healing, and bridging the social and racial

               divide.  It should be noted that only about half of dialogue tables on average at the remaining three


               meetings had assigned trained facilitators and this is important because it can affect the quality of

               engagement if discussions get out of hand without someone guiding the process against one person


               dominating or interrupting. Understanding facilitation begins with an awareness of the difference



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