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MANCHESTER CO-OPERATIVE CREDIT UNION (1977) LTD.



               ADMINISTRATION & HUMAN RESOURCES                       Emergency Exit:

               PERSONNEL                                              The  construction  of  an  emergency  exit  on  the
                                                                      ground floor of the Mandeville Branch was done
               Training                                               during the year.

               Staff and volunteers participated in a number of       Marketing
               training/workshops throughout the year.  Some of
               these sessions are listed below:                       The  Sales  &  Marketing  Department  parti-
                                                                      cipated  in  a  number  of  expositions  and
               Teller  Training,  Corporate  Governance,              events to include the following:
               Credit  Risk  Management,  Occupational
               Safety  and  Health,  New  Staff  Orientation,             1. Rotary Roast
               Management Skills for New Managers, Audit
               Techniques,  Succession  Planning,  IFRS  9                2. Men Who Cook
               and POCA/AML/CFT.                                          3. JCDC Festival Queen

                                                                          4. Alston High School Career Day
               Key Stakeholders Seminar
                                                                          5. High Mountain Coffee Road Races
               A key Stakeholders Seminar was successfully held           6. Christiana High School Career Day
               in  September  2017.  Representatives  from  St.
               Elizabeth   Co-operative    Credit   Union    also         7. Frankfield Primary School Career Day
               participated in the seminar.  Presentations were           8. Knox  Community  College’s  College  Day
               made on a range of topics including The Banking                Expo
               Services Code of Conduct, JDIC, IFRS 9, Bank of
               Jamaica Fit & Proper Requirements, The Role of             9. Manchester Parish Library Reggae on the
               Capital  in  the  New  Regulatory  Environment,                Lawn Expo
               Occupational  Health  and  Safety  and  Health  &          10. Northern Caribbean University Orientation
               Wellness, among other topics.                                  Exercise
                                                                          11. Social  Development  Commission’s  Town
               Promotions/Recruitment & Separation                            Hall Meetings
               Changes  were  made  to  our  staff  compliment        PRODUCTS & SERVICES
               during the year.  A total of six (6) employees were
               promoted and two (2) were transferred.  Also,          Special Promotions
               there were eleven (11) new hires. We had one
               separation  due  to  the  early  retirement  of  our   A special savings campaign dubbed “Become a
               Former  General  Manager  who  served  the             Better Saver in 2017” was launched at the start
               Organization for over 31 years.
                                                                      of  the  year  to  collectively  promote  the  Partner
                                                                      Plan,  Golden  Harvest  and  Wealth  Accelerator
               Merger Talks with St. Elizabeth Co-operative           products. These products were geared towards
               Credit Union Limited:
                                                                      meeting  short,  medium  and  long  term  saving
               The  St.  Elizabeth  Co-operative  Credit  Union       goals.
               Limited  wrote  to  the  Manchester  Co-operative
               Credit Union (1977) Limited stating that they are      In  November,  special  revisions  were  done  to  a
               withdrawing  from  the  Memorandum  of  Under-         number of our loan products to boost growth in
               standing  re  the  merger  discussions.  The  letter   these critical areas.  The revised products were as
               stated that at a later date the merger discussions     follows:
               could be resumed if both parties were still inclined
               to  pursue  the  same  objectives.  Manchester         Dream Wheels Auto Loan Special
               agreed to the withdrawal from the Memorandum
               of Understanding.                                      The  Dream  Wheels  Auto  Loan  Special  was
                                                                      comprised of the following features:

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               “Where Service Exceeds Expectation”
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