Page 8 - Leadership
P. 8
Strengthening and Developing Your Team
What is It?
• Developing opportunities within your hotel to encourage
individuals to develop a career in hospitality. This includes cross
training employees between departments.
Why is it Important?
• Improves employee engagement and retention.
• Encourages employees to work together, improves motivation,
and improve efficiency on the team.
How Does It Impact Your Business?
• Satisfied employees are motivated to improve overall
performance and help achieve the owner’s expected goals.
Additional Resources
Building Your Team
Keys to Successful Hospitality Leadership
