Page 7 - Leadership
P. 7
Handling Team Conflict
What is It?
• Handling conflict includes understanding the situation, listening to
your team members, preparing for resolution, and reaching an
agreement.
Why is it Important?
• Effectively handling conflict helps builds trust and encourages
your team to work together.
• Unresolved conflict can lead to decreased productivity and
performance, and low overall employee motivation.
How Does It Impact Your Business?
• Ignoring conflict can lead to increased absenteeism, employee
turnover, and wrongful termination lawsuits.
Additional Resources
Resolving Team Conflict